Shipping FAQ

How do you ship your orders?

We ship our orders using FedEx.

How long does my order take to ship?

If you have chosen ground shipping method an order can take 3 to 5 business days to ship. Other shipping selections will ship as 3 day, 2 day, or overnight, depending on which you've selected.

How do I track my order?

If you have questions regarding your order or would like to track your order, please don't hesitate to call us at 1 888 65TOKYO (1-888-658-6596), or send an email inquiry to info@tokyo-milk.com.

I am an international customer, may I place an order on tokyo-milk.com?

TokyoMilk will ship within the United States. Please call our customer service for shipping outside the USA at 1 888 65TOKYO (1-888-658-6596).

I am a domestic retailer, may I sell your product?

We would love to hear from you, please call our customer service at 1 888 65TOKYO (1-888-658-6596).

Shipping Rates